MORE AFRAID FOR HIS WELLBEING AND LIFE

A few of the people that I know tell me that the Boss of the Housing Development Company is a nice and humble guy.  He is involved in a lot of charity work as well.  It seems that he is the chairman of the Sitiawan Taoist Association and gives lectures to fellow Taoists once a week.  I also found out that he is a vegetarian.  Hmm ... sounds like an overall nice guy, yeah?
Of course my anger subsided after I heard that and told my friends Lai Yoong and Eric that I would like to meet him to settle the problem with my faucets amicably without any need for any drastic action.  Furthermore, I found out that he just lost his eldest brother who died from heart attack (I think) just last week.  It would indeed be rude and insensitive of me to want to go to the press when people are in mourning.  The guy's brother passed away just a week ago.
And so I made enquiries on how I could meet the Boss, Mr Albert himself as I am sure that he would be understanding enough to quickly settle the matter once and for all.  But ... I found out that it is indeed difficult to meet him as he is surrounded by bodyguards all the time.  Even his relatives have to wait at his house gate to get clearance from the guards to enter his house.  Aiyoh!  How is this aunty going to get to meet him. 
Actually that got me thinking ... for a man to hire so many bodyguards to protect him and also the security to enter his residence, he must be fearful for his safety and life.  Furthermore, I was told that there were some housebuyers whose walls have very large and deep cracks and other major problems. 
Wow!  Their problems appear to be much more serious and dangerous than mine.  No wonder, the people at the housing development company saw that my complaint was mild and therefore did not bother to contact me or reply to my letter.  The company have also received complaints, lawsuits and threats from their customers.    One never knows what an irate house owner would do after his or her complaint has been ignored over and over again.  They could be so psyched up and angry so as to lose their sense of reason.  Then anything can happen.  No wonder the guy needs to have all the bodyguards surrounding him.  Come to think of it, he is more afraid for his wellbeing and life than anyone else.

P/S:  I am contemplating on just filing my case with the Consumer Tribunal and let the people there handle it first before I go to the press.